Parts Technician-Agriculture

Parts Technician – Agriculture

Responsibilities:

• Identifying customers or internal technicians needs and ordering parts as required.
• Locate parts and other materials, and ship to customers and other locations.
• Provide assistance to service technicians as required.
• Use of computer system, dealer, and parts software systems.
• Unloading, receiving, and storing incoming parts and other materials.
• Accurately and completely document and report shipping, receiving, inventory and stock information.
• Prepare quotations, reviews, and enters orders.
• Completes customer invoices.
• Enters orders into computer system and create order confirmations.
• Reads and interprets parts diagnostics and diagrams.

            Qualifications

• Previous parts experience in Ag parts an asset but willing to train individuals with a strong background in the operation   and basic maintenance of farm equipment.
• 3 + years of experience in customer service required.
• A respectful, positive attitude and disposition.
• Strong communication and organizational skills.
• Analytical thinker with ability to troubleshoot and resolve issues.
• Proficient with computers and able input data quickly and efficiently.
• Background in agriculture is a definite asset.
• Self-starter with a passion for working in a high energy, fast paced Parts department
• Strong spoken and written English
• Knowledge of MS Office applications
• A valid driver’s license and a clean abstract

Working Conditions and Physical Requirements

• Manual dexterity required to lift and handle objects.
• Lifting or moving up to 50 lbs.
• Possible exposure to elements such as noise, dust, etc.
• Overtime will be required during peak periods

In addition to providing a culture of inclusion and commitment to people and community, our client provides competitive remuneration and a comprehensive benefit package.  Our client is also committed to career advancement for employees.