What qualities does a great leader have? Do you enjoy coaching? If you are a Team Player looking for an opportunity for personal growth in a well-established, family orientated agricultural company, this is the position to consider.
Stoltz Sales and Service is proud to be Family owned since 1978 and strives to be an agricultural dealership of choice. As our Team continues to grow, we require a Full-time Service Manager for our Elmira location.
PURPOSE OF POSITION:
Acts on own initiative and under the general supervision of the Branch Manager to maximize the efficiency, safety, profitability, morale and customer relations of the Service Department and its employees while integrating its operations with the other Departments of the Dealership.
QUALIFICATIONS AND EXPERIENCE REQUIRED:
Strong managerial, financial, analysis and human relations skills developed from many years experience in managerial/supervisory positions, in a business environment related to the mechanical agribusiness fields. Formal training in business related topics. An understanding of the mechanical environment, farming and agribusiness. Prior experience as an agricultural technician is a strong asset
JOB REQUIREMENTS:
Provide direction and support for all service department staff
Daily communication with customers: Technical, Financial
Maintain professional and positive atmosphere in all aspects of the dealership
Perform farm visits as required
Work with financials relating to customer accounts and internal expenses
Responsible for closing of all work orders (Internal and External)
In charge of all training programs for technicians as well as maintaining Service Writer/Warranty compliance for all partnered companies
Maintain good standing with all partnered companies
Work with parts department to create a successful schedule of parts for the shop
Work with sales to ensure new and used units are completed as indicated as well as in a timely fashion